Terms and Conditions / Shipping

AUSTRALIAN SHIPPING

Free shipping within Australia for all In The Sac orders.

In The Sac orders are delivered with a Courier Company, who will deliver the parcel at the nominated shipping address during  business hours Mon- Fri .

As a second alternative we use registered Australia Post. please advise in the comments which is preferred or email info@inthesac.com.au for any further delivery request eg:gift wrapping etc

INTERNATIONAL SHIPPING

We ship internationally via DHL, delivery charges are covered by IN THE SAC, local taxes may apply

DELIVERY TIMES

We want you to enjoy you’re In The Sac purchase as soon as possible, therefore we will despatch your order within 1-2 days of receipt. If we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative or refund.

Transit times will vary upon your location and our estimated schedule is below:
Metropolitan areas on the east coast 2-4 days.
WA, SA, NT, TAS and regional Australia 4-10 days.

IN THE SAC GUARANTEE

We are proud of the workmanship and quality controls we have in place to make sure the products we are producing are of the highest standard. If you are not satisfied, ordered the wrong size or have a change of mind we are happy to refund or exchange your purchase if the goods are returned to us unused and in their original condition within 28 days of purchase.

RETURNS

To process a return please email us at info@inthesac.com.au You will need to include your name, order number.  Unless by prior arrangement returns will be accepted by Australia Post, and we recommend registered post as in the event the package is lost in transit we will not be liable. Return shipping costs for exchange or change of mind items are non-refundable. After inspection of the goods, items will be credited to the purchasing credit card within 14 days of receipt.

CURRENCY / PRICING

All of our prices and transactions are processed in Australian Dollars (AUD) and include G.S.T

PRIVACY POLICY

In The Sac is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders and to personalise your shopping experience with us.

SECURITY POLICY / SECURE PAY GATEWAY

To maximise your security when purchasing from In The Sac we use “Secure Pay Gateway”. Your financial details are passed through a secure server using the latest 128-bit SSL(secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard.If you have any questions regarding our security policy, please email our customer support center at info@inthesac.com.au.