Refund policy

IN THE SAC Guarantee

We are proud of the workmanship and quality controls we have in place to make sure the products we are producing are of the highest standard.

If you are not satisfied, ordered the wrong size or have had a change of mind we are happy to refund or exchange your full price or promotional purchase, providing the goods are returned to us unused and in their original condition within 28 days of purchase.

Sale items, final sale items, or items purchased with a discount of 20% or more cannot be returned for a refund unless they are faulty.

Request A Return

To request a return, please contact us at info@inthesac.com.au.

Applies to both Australian and international customers.

Please include your name, order number, and the reason for your return request. Unless by prior arrangement, returns must be sent via Australia Post. We recommend using a registered or trackable postal service, as we cannot accept responsibility for items lost in transit.

Shipping and return costs associated with exchanges, change-of-mind purchases, or incorrectly ordered items are non-refundable and remain the responsibility of the customer.

Once the returned goods have been received and inspected, an approved refund will be processed to the original method of payment within 14 days of receipt.

Refund policy

No more products available for purchase